Terms and Conditions

By using mudiva.in, you agree to the following terms and conditions.

• Product prices and availability are subject to change without prior notice.

• MUDIVA reserves the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

• Product images are for representation purposes only and may vary slightly from the actual product.

• Customers are responsible for providing accurate shipping and contact information during checkout.

• MUDIVA shall not be liable for delays caused by courier partners, natural disasters, or events beyond our control.

• By placing an order, you agree to our Privacy Policy, Shipping Policy, and Refund Policy.

Contact Information

Phone: +91 7988605377

Address:

Sahlawas, P.O. Sangwari,

District Rewari,

Haryana - 123401,

India

Return and Refund Policy

At MUDIVA, customer satisfaction is our priority. Please read our refund and cancellation policy carefully.

Cancellation Policy

• Orders can be cancelled before they are dispatched.

• Once an order has been shipped, it cannot be cancelled.

Returns & Replacements

• Returns or replacements are accepted only if the product received is damaged, defective, or incorrect.

• Customers must notify us within 7 days of receiving the order.

• Proof of damage, such as photographs or videos, may be required.

Refund Process

• Once the return request is approved, the refund will be processed within 7–10 business days.

• Refunds will be credited to the original payment method used during purchase.

Non-Refundable Items

• Opened, used, or tampered products are not eligible for return or refund.